About
About
Support Analyst is a key resource who will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Support Analyst is a key resource who will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Responsibilities & Requirements
Responsibilities &
Requirements
Communicate with users to resolve issues
Communicate with users to resolve issues
Knowledge of industry relevant application
Knowledge of industry relevant application
Expertise in Helpdesk software (ServiceNow)
Expertise in Helpdesk software (ServiceNow)
High school graduate attending University/College.
High school graduate attending University/College.
Good communication skills
Good communication skills
Engineering domain knowledge
Engineering domain knowledge
Good problem-solving skills
Good problem-solving skills
©2025 BY CRESCENZA CONSULTING GROUP | ALL RIGHTS RESERVED
sales@crescenzaconsulting.ca